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Terms of Service

Effective Date: January 31, 2026  |  Last Updated: January 31, 2026

Welcome to Arcus AI Solutions. These Terms of Service ("Terms") govern your use of our website, services, and SMS messaging program. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

Arcus AI Solutions provides AI receptionist services, AI consulting, workflow automation, custom software development, and AI training workshops for small and medium-sized businesses. Service details, features, and pricing are described on our website and in individual service agreements.

2. Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3. Account and Payment

Certain services require payment. By subscribing to a service plan, you agree to pay all applicable fees as described at the time of purchase. Payments are processed securely through Stripe. Subscription fees are billed on a recurring monthly basis unless otherwise specified. One-time fees (such as setup fees or workshop fees) are billed at the time of purchase. You are responsible for providing accurate billing information and keeping it up to date.

Cancellation and Refunds

You may cancel your subscription at any time through your customer portal or by contacting us at info@arcusaisolutions.com. Cancellations take effect at the end of the current billing period. Setup fees and workshop fees are non-refundable once services have been rendered. Refund requests for unused subscription time will be evaluated on a case-by-case basis.

4. SMS/Text Messaging Terms

By opting in to receive SMS/text messages from Arcus AI Solutions, you agree to the following terms. These terms comply with the Telephone Consumer Protection Act (TCPA), the Oklahoma Telephone Solicitation Act (OTSA), the Cellular Telecommunications Industry Association (CTIA) guidelines, and A2P 10DLC requirements.

Program Name

Arcus AI Solutions SMS Notifications

Program Description

Our SMS messaging program sends service-related notifications including appointment confirmations, reminders, service updates, account alerts, and promotional offers (with your explicit consent).

Message Frequency

Message frequency varies. We will not exceed 3 messages on the same subject within a 24-hour period per Oklahoma law.

Message and Data Rates

Message and data rates may apply. Contact your wireless carrier for details about your messaging plan.

Opt-In

You opt in to our SMS program by checking the SMS consent checkbox on our contact form and submitting the form with your mobile phone number. Your consent to receive SMS messages is not required as a condition of purchasing any goods or services.

Opt-Out

You may opt out at any time by replying STOP to any message. You will receive a single confirmation message. No further messages will be sent unless you re-subscribe.

Help

For help, reply HELP to any message or email us at info@arcusaisolutions.com.

Messaging Hours

Commercial and promotional text messages will only be sent between 8:00 AM and 8:00 PM in your local time zone, in compliance with Oklahoma law.

Supported Carriers

Our SMS program is supported by all major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

We do not share, sell, or trade your mobile phone number or SMS opt-in data with third parties or affiliates for marketing purposes. Please see our Privacy Policy for full details on how we handle your information.

5. Acceptable Use

You agree not to use our website or services in any way that:

  • Violates any applicable local, state, national, or international law or regulation
  • Infringes on the rights of others
  • Attempts to gain unauthorized access to our systems or networks
  • Interferes with the proper functioning of our website or services
  • Transmits harmful code, malware, or viruses

6. Intellectual Property

All content, designs, logos, text, graphics, and software on our website are the property of Arcus AI Solutions and are protected by copyright and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Arcus AI Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability for any claim arising under these Terms shall not exceed the total amount you paid us in the 12 months preceding the claim. Arcus AI Solutions is not responsible for any delays, failures in delivery, or any other issues related to the transmission or receipt of text messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not guarantee that our website or services will be uninterrupted, error-free, or completely secure. We make no warranties regarding the accuracy or completeness of any content on our website.

9. Indemnification

You agree to indemnify and hold harmless Arcus AI Solutions, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of our services or violation of these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in the State of Oklahoma.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes constitutes your acceptance of the revised Terms.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Arcus AI Solutions
Email: info@arcusaisolutions.com
Website: arcusaisolutions.com

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